Honesty, continuity & strong roots
We are absolutely loyal to specialist retailers and value good, long-term partnerships. We believe that this can only be achieved through a personal contact who is always available to give you advice and support. Personal support was and remains an important part of our success. You decide which contact you would like to work with! You can reach our team personally from Monday to Friday between 8 a.m. and 6 p.m.
Maximum product availability
& Next-Day-Delivery
All orders received by 4 p.m. are sent the same day by parcel service. The greatest possible availability, including the depth of products, is standard for us. Our range includes over 60,000 items from well-known brands, more than 16,000 of which are in stock, and an additional 30,000 spare parts. Let yourself be convinced by this healthy mix of fair market prices and good delivery capability! All orders received by 4 p.m. are sent the same day by parcel service.
eServices
You can find out about individual prices and availability in our webshop. Our complete product portfolio in the form of various file formats, such as dbf or XML, is updated daily as an FTP download or sent by email. Ask your contact in sales!
Fair & transparent shipping costs
We make it easier for you to calculate the purchase costs. It doesn't matter how the goods are shipped - whether with a parcel service or a forwarding company. Freight costs depend on the weight: the first 10 kg are €6, each additional kg is 30 cents. Transport insurance: 0.2% of the value of the goods. No toll surcharges, no packaging costs, no environmental fee, no diesel surcharges.
Easy & quick return
Submit return requests easily using our online RMA request form. We will do everything we can to find a suitable solution.
Storage of goods
In our modern logistics center, we offer you affordable storage capacity for your goods. This means that you can rely on professional storage and fast shipping for larger orders, projects, direct deliveries or simply when there is a lack of space. You always remain flexible without having to invest in your own storage capacity.
Finance service
As an alternative to a limit through our trade credit insurer, we can provide you with a house limit after reviewing and positively assessing your annual financial statements and current BWAs. Do you handle project business through us? Depending on the amount of the credit limit available, we can grant you longer payment terms! And so that you are always up to date, our electronic debit notification informs you daily about the current charges on your account.
Technical Service Center
As a specialized distributor for printers and accessories, we are also available as a repair center for Kyocera and Evolis (printers only). With access to more than 10,000 spare parts from various manufacturers, we can respond quickly to service cases both within and outside the warranty period.